We will perform a valiant effort to provide you a complete, immersive learning experience with the training course and exam simulator.

We realize that occasionally work or individual commitments hinder your studies, which is why we have developed a simple refund and cancellation policy.

Refund Policy for the Exam Simulator 

To cancel your purchase, please send an email to support@skills-learner.com, and we will assist you.

  • A full (100%) refund will be issued for cancellations within 3 days of the purchase
  • A full (100%) refund will be issued for cancellations within 24 hours of activation 
  • A full (100%) refund will be issued if Skills Learner cancel the subscription due to a technical error
  • A 50% refund will be issued for cancellations within 72 hours of activation 
  • No refunds will be issued for cancellations if found any fraud activity.
  • No refunds will be issued for cancellations if the simulator purchase with the bundle with training
  •  All refunds will be processed within 30 days of receipt of the refund request as per policy.

Refund Policy for the Training 

  • A full (100%) refund will be issued if Skills Learner cancels the Training event
  • A  75% refund will be issued if a Participant notify cancelation 15 days or more prior to training start
  • A  50% refund will be issued if a Participant notify cancelation 7 days to 14 days  prior to training start
  • A  25% refund will be issued if a Participant notify cancelation 3 days to 6 days  prior to training start
  • No refund will be issued Participant notify cancelation less than 2 days prior to training start